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07 4095 8455 or 0407 695 685 International +61 740958455

Policy

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Atherton Tablelands Accommodation Barking Owl Retreat Policy


  • Maximum 4 guests per cottage including children and babies
  • Minimum of one night's deposit required for all Bookings
  • Credit Card Details required to secure all Bookings
  • 2 nights minimum stay required - longer minimums apply for some long weekends and Xmas holidays
  • Payments accepted are Cash, Visa, Mastercard, Eftpos, and UnionPay
  • $3 surcharge applies for payment by Credit Card
  • Standard Tariffs are per couple per night
  • All extra guests including babies are charged our extra guest rate per night
  • Smoking is NOT permitted inside the Cottages
  • Swimming is NOT permitted in the Property Dam
  • Unfortunately we cannot accommodate pets
  • We cannot accommodate non paying guests or visitors
  • Walking is permitted on designated walking tracks only
  • Children are to be supervised by an adult at all times on the property
  • Cottages are serviced once per Weekly stay if required, shorter stays are not
  • Extra Servicing can be arranged at rate of $25 p/hr
  • Load Dishwashers prior to departure or pay $25 Service Fee
  • On departure Cottages are expected to be left generally tidy
  • Extra cleaning out of the ordinary will incur a Service Fee of $25 p/hr
  • Damage to or loss of Cottage Accessories, Equipment, Linen etc will incur a full reimbursement for the current cost of item
  • Guests are responsible for damage loss or theft from cottages
  • Travel Insurance is recommended for all guests
  • Standard Check in time 2.00 PM Check out time 10.00AM
  • Late check outs incur a $25 p/hr Service Fee (Min $25)
  • All fees incurred will be charged to the C/Card used to secure booking

General Cancellations must be notified within 21 Days prior to booking due date
Public Holiday Cancellations must be notified within 30 Days prior to booking due date. All Cancellations outside the notification periods listed above will incur a cancellation Fee of 100% of the full Booking unless the Cottage is re let. Guests are responsible for full term of Bookings, and unless changes are made prior to Cancellation Policy date, Guests are responsible for payment of full term booked. All Cancellations will incur a fee equivalent to one nights deposit or a fee of $45.

*Please note our cancellation policy may differ to booking sites.

Barking Owl Retreat reserve the right to change these policies as required

Contact us or Enquire Here

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